CLOUD INFRASTRUCTURE & SECURITY
Infrastructure Services
Operational Mastery with Optimized Infrastructure Solutions
Businesses face the challenge of integrating IT with core operations to enhance performance and resilience. We bridge the gap between business and IT, leveraging advanced tools like analytics, automation, and AIOps. Let us help you drive transformative results and ensure your operations run smoothly, efficiently, and resiliently.
Our service offerings include
Digital Workplace Services:
Cutting-edge solutions that facilitate seamless communication, automate routine tasks, and provide intuitive user experiences.
ServiceNow Center of Excellence
Dedicated Center of Excellence to streamline IT operations, improve service delivery, and enhance overall efficiency.
Services Integration
Expertise in connecting disparate systems and applications to create a unified, efficient ecosystem where data flows effortlessly between platforms for a seamless experience.
Chaos Engineering
Proactively test and evaluate system stability by simulating failures and disruptions to identify weaknesses ensuring higher reliability and robustness in real-world scenarios.
SRE - Incident Response and Management, Monitoring, and Observability
Robust framework for detecting, responding to, and resolving incidents quickly with advanced monitoring tools that help maintain high availability and optimal performance across the IT environment.
The Diamondpick Advantage
- From digital workplace services to chaos engineering, our integrated solutions ensure smooth, interconnected operations across all departments.
- Our offerings are designed to evolve with your business, allowing you to scale operations and adapt to changing market demands effortlessly.
- Our ServiceNow Center of Excellence and Services Integration offerings simplify complex processes, reducing operational bottlenecks and improving overall workflow.
- Identification and addressing of potential vulnerabilities before they impact operations, ensuring higher reliability.
- Through automation, AI, and advanced analytics, we help future-proof your IT infrastructure, making it more responsive to technological advancements and business needs.
Case studies
Envisioning AI & Analytics: Crafting a Vision and Roadmap for a Distinguished 150-Year-Old Media House in India.
Crafting a Vision and Roadmap for a Distinguished 150-Year-Old Media House in India.Our client is
Empowering Healthcare: Transforming Patient Engagement and Health Management with a Digitally-Enhanced Platform for a Premier Multi-specialty Hospital Network in the Middle East.
Problem Statement The clients needed to digitize the platform & improve customer experience through the
Optimizing Healthcare: Achieving Enhanced Efficiency and Transparency through Complete Digital Transformation of Data Pipeline and Analytics Platform for a Leading Healthcare Provider.
Our client needed to virtualize and combine all clinical, operational, and financial data into a
