ENGINEERING
CX
With engineering in our DNA and domain and technical expertise, we help organizations design, build, and maintain world-class products.
Extraordinary customer experiences for the digital era.
Customers of today desire immediacy, personalization, and convenience and customer experience is becoming a powerful means of differentiating your business from competitors. We specialize in creating extraordinary and dynamic digital customer experiences and product design, to drive customer satisfaction and business growth.
The Diamondpick Advantage
Human-Centered Design Experts
Leveraging comprehensive user research, personas, and journey mapping
Data-Driven Approach
Combining quantitative analytics and qualitative research techniques to optimize user engagement and conversions
Rapid Prototyping and Iteration
Swiftly transform design concepts and continuously iterate based on user feedback to enhance the user experience
Cross-platform and Responsive Design
Across web, mobile, and emerging technologies, ensuring seamless experiences across platforms and devices
Accessibility and Inclusivity
Following WCAG standards & designing inclusive experiences that cater to users of diverse abilities
Our offerings range from conceptualization to development and deployment, support and enhancement, and sustenance. We leverage elements of iteration and adaptive engineering practices to deliver value across the product development lifecycle, which include:
User Experience Design (UX)
We use tactical techniques, including user research, journey mapping, wireframing, and prototyping, to design intuitive interfaces that maximize usability, delight users, and drive conversions.
Interaction Design
Create seamless interactions across devices and platforms, ensuring that your product is easy to use and enhances user satisfaction.
Design System
Developed to serve as a comprehensive guide for your product's visual and interaction design for consistency and scalability.
Case studies
Envisioning AI & Analytics: Crafting a Vision and Roadmap for a Distinguished 150-Year-Old Media House in India.
Crafting a Vision and Roadmap for a Distinguished 150-Year-Old Media House in India.Our client is
Optimizing Healthcare: Achieving Enhanced Efficiency and Transparency through Complete Digital Transformation of Data Pipeline and Analytics Platform for a Leading Healthcare Provider.
Our client needed to virtualize and combine all clinical, operational, and financial data into a
