This Privacy Policy explains how Diamondpick and certain affiliates (“we,” “us,” “our”,” Diamondpick”) collect, use, share, and protect the information in connection with Diamondpick’s services that refer or link to this Privacy Policy (“our Services”). This Privacy Policy applies regardless of the type of device you use to access our Services.

Diamondpick reserves the right to change this Privacy Policy at any time by posting the updated Policy here along with the date on which the Policy was changed. 

Information we collect and how we collect it

We collect and maintain personal information about you from many sources to understand and meet your needs, to set up solutions, purchase website packages, process transactions, manage our business, and for other purposes disclosed to you. For example, we collect personal information about you from:

• You, when you voluntarily provide us with information.
• Your transactions with Diamondpick.
• Other third-party sources, such as recruitment agencies when looking for potential employees.

If the information is to be collected directly from you, you may in some cases have the option to decline providing that information. However, your choice to not provide information may impact your use of certain features or services.

The personal information we collect about you through these various sources may include, but is not limited to:

• First name and last name
• Mobile / Telephone numbers
• Company name
• Country of residence
• Designation
• Email addresses
• Personal details (contact, date of birth, gender, etc.), education, and work experience (for potential employment candidates)
• Information automatically collected regarding your use of our services or tools, such as device and connection information, cookies and similar technologies, payment transaction information, third-party widgets, and conversion tags, among other information
• If you contact us, we may keep a record of that correspondence

To the extent that the personal information we collect constitutes sensitive personal information under applicable law, Diamondpick will collect and process this sensitive personal information within the limits provided by applicable law, and only after establishing reasonable security safeguards for such sensitive personal information. Where law requires, Diamondpick will seek your consent before processing sensitive personal information.

Minors

Our website is not designed or directed at children. We will not intentionally collect, maintain, or distribute information about anyone under the age of 16, or another age if required by applicable law other than when required to comply with the law or for safety and security reasons.

If you are a parent or guardian of a child who has provided personal information without your knowledge and consent, you may request we remove this child’s information by emailing us at info@diamondpick.com.

Automatically collected information (including cookies and geolocation)

When you use our Services, we may receive technical information such as your browser type, the type of operating system you use, your geolocation, the name of your internet service provider, mobile advertising identifiers, and pages visited on our Services. Diamondpick gets this information by using technologies, including cookies, web beacons, and mobile device geolocation to provide and improve our Services and advertising, including across browsers and devices (also known as cross-device linking). We also use this information to verify that visitors meet the criteria required to process their requests and for reporting activity on our Services.

Cookies on our services

When you use our Services, you may receive cookies from us and the third parties that collect information on our Services. We use cookies to determine that we give you a high-quality experience on our Services. We also use cookies to show you advertising that is relevant to you. You can change or modify your cookie preferences here chrome://settings/privacy

However, if you prefer, you can change your cookie settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your settings, but doing so will limit the range of features available to you on our Services and other major websites that use cookies.

Information collected by third parties on our Services

Some of the content, advertising, and functionality on our Services may be provided by third parties that are not affiliated with us. As noted above, these and other third parties may collect or receive technical information about your use of our Services, including through the use of cookies, web beacons, and other technologies, and this information may be collected over time and combined with information collected on different websites and online services.

For example, some of our Services include social network or other third-party plug-ins (such as link to our LinkedIn’s page), the providers of these plug-ins may be able to collect information about you even if you do not click on or otherwise interact with the plug-in or widget and regardless of whether you have an account or other relationship with these social networks and third parties. If you use social network tools or visit social networking sites, you should read their privacy disclosures to learn what information they collect, use, and share.

How your information will be used

Our Services
We use personal information to deliver our products and services. For example, we require you to provide personal information when making an inquiry to us via the Contact Us form.

Diamondpick may use your personal information for several purposes including, without limitation:

• Business purposes and communication: To provide Services or information you requested, to communicate with you for business or customer service reasons, or for other such reasons such as changes to our policies or in response to your inquiry.
• Legal and Regulatory Obligations: To comply with legal, regulatory, or fiscal obligations, or in connection with litigation or an internal investigation or audit.
• Analytics: To perform data analyses and other processing to improve our website.
• Site maintenance: To improve content, functionality, and usability of our sites
• Security management: To secure Diamondpick premises, assets, and information
• Third-party requests: To respond to and comply with outside requests initiated by you, as well as in response to legal requests.

There are Closed Circuit Television (CCTV) cameras in operation within and around our offices, which are used for the following purposes:

• to prevent and detect crime.
• to protect the health and safety of Diamondpick’s customers and employees.
• to manage and protect Diamondpick’s property and the property of Diamondpick’s guests and other visitors; and
• for quality assurance purposes.

Security
Diamondpick uses reasonable technical, administrative, and physical measures to protect your personal information. When your personal information is shared, Diamondpick will take a reasonable approach to prevent the unauthorized use of personal information.

Please note, however, that while Diamondpick attempts to safeguard your personal information, no method of transmitting or storing electronic information is ever completely secure, and thus we make no warranty, express, implied, or otherwise, that your information will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy. In no event shall we be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special, or otherwise) arising out of, or in any way connected with, a third party’s unauthorized access to your information, regardless of whether such damages are based on contract, strict liability, tort or other theories of liability, and also regardless of whether we are given actual or constructive notice that damages were possible, except as provided under applicable laws.

Storage and retention

We may keep information and content in our systems, backup files, and archives. Your personal data will be retained as long as necessary to provide you with the services requested. When we no longer need to use your personal data to comply with business requirements, contractual or statutory obligations, we will remove it from our systems and records and/ or take steps to properly anonymize it so that you can no longer be identified from it, unless we need to keep your personal data, including if we need to keep your personal data to comply with legal or regulatory obligations to which we are subject, e.g. statutory retention periods and usually contain retention periods, or if we need it to preserve evidence within the statutes of limitation.

With whom your information will be shared

General

Diamondpick does not share personal information with third parties except as stated in this Privacy Policy. We may disclose information to companies affiliated with Diamondpick and/or unaffiliated third parties (i) to provide the products and services you have requested; and (ii) for administrative, analytical, and marketing purposes.

In addition, we may share information with certain of our affiliates and third-party companies with which we have a business relationship, who are, for example: (i) service providers that perform functions on our behalf, (ii) unaffiliated third parties to drive traffic to the website and make the website easier to find, etc. 

In the event, that we undergo a business transition involving another company, such as a merger, corporate reorganization, acquisition, the lease or sale of all or a portion of our assets, or in the event of bankruptcy, information that we have collected from or about you or your devices may be disclosed to such other entity as part of the due diligence or business integration process and will be transferred to such entity as one of the transferred assets.

Legal Requirements

Please note that the laws and regulations of several countries, including without limitation, the requirements imposed under the applicable regulation, require us to provide foreign and domestic government agencies with access to the personal information you disclose to us and data that we have about you and your transaction history. Diamondpick does not have control or knowledge of the storage and use of that data after it has been delivered to the respective government entity. Further, to the extent required by law, we may disclose personal information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of Diamondpick, our customers, our services, or its users.

Obtaining and handling your consent

By using our services or providing your personal information to Diamondpick, you expressly consent to the collection, use, disclosure, and retention of your personal data as described in this Privacy Policy. We will only process your personal data for the purposes outlined in this policy and for which you have given your consent.

Application of local laws

Where required by local law, you may have the right to access, update, or request that we delete your personal information. To inform us of inaccuracies or changes to your personal information, please use the below contact information to reach out to Diamondpick. Diamondpick will, in accordance with applicable law, update, grant access to, or delete such information. Please note, that requests to correct, transfer, or delete personal information are subject to applicable legal, ethical reporting, or document retention obligations imposed on us.

When you provide us with your information, you acknowledge that this information may be stored, transferred, and processed on servers located anywhere in the World, including either inside or outside of the USA or the European Economic Area.

Links to other sites

We’d also like to remind visitors that we provide additional links to resources we think you’ll find useful. These links will lead you to sites that are not affiliated with Diamondpick and may operate under different privacy practices. Our visitors are responsible for reviewing the privacy policies for such other websites, as we have no control over information that is submitted to these companies.

Your rights in detail

Right of access

You may have the right to obtain from us confirmation as to whether personal data concerning you is processed, and, where that is the case, to request access to the personal data. The access information includes – inter alia – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access.

You may have the right to obtain a copy of the personal data undergoing processing.

Right to be informed

You may have the right to know the purposes for processing your personal data, our retention periods for that personal data, and with whom it will be shared. This Privacy Policy provides you with this information. You may reach out to us to obtain any further information needed to enable you to exercise your rights.

Right to rectification

You may have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure (“right to be forgotten”)

Under certain circumstances, you may have the right to obtain from us the erasure of personal data concerning you and we may be obliged to erase such personal data.

Right to restriction of processing

Under certain circumstances, you may have the right to obtain from us the restriction of processing your personal data. In this case, the respective data will be marked and may only be processed by us for certain purposes.

Right to data portability

Under certain circumstances, you may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and you may have the right to transmit those data to another entity without hindrance from us.

Right to object

If the processing of your personal data is based on legitimate interests, you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data by us and we can be required to no longer process your personal data.

Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case, your personal data will no longer be processed for such purposes by us.

Opt-out Options:

We may send you promotional emails or other marketing communications, for which you had previously opted. You can opt out of these communications by contacting our customer support team at info@diamondpick.com

Contact us

If you have other questions, comments, or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact us at info@diamondpick.com. Please provide your name and contact information along with the request. Alternatively, inquiries may be mailed to the following address:

Mailing address:
Talodyn Networks Pvt. Ltd. (Diamondpick)

4th Floor, Tower 2, TVH Beliciaa Towers

94, MRC Nagar, Chennai 600028

Effective date
The policy was last updated and effective on 13-12-2023